LEGAL & PRIVACY

Privacy Policy

Last updated: September 30, 2026

Shifa Healthcare Solutions respects the privacy of visitors, customers, suppliers and other people who contact us. This Privacy Policy explains the types of information we may collect through this website, why we use it, how it may be handled and the choices available to you.

1. Information We Collect

When you submit a contact form, request a quotation, email one of our regional offices or otherwise communicate with us, we may receive information such as your name, organization, job title, email address, telephone number, country, product or service requirements and the contents of your enquiry.

Our website and hosting or analytics services may also collect technical information such as IP address, browser type, device information, referring pages, pages visited and approximate location derived from technical data.

2. How We Use Information

We may use information to respond to enquiries; prepare and follow up quotations; identify suitable products, services or technical options; provide customer support; communicate about an existing or prospective business relationship; operate, secure and improve our website; maintain business records; prevent misuse; and comply with applicable legal obligations.

3. Quote and Contact Forms

Information submitted through our Request a Quote and Contact Us forms is used to review and respond to the enquiry. Depending on the requested region, product or service, the enquiry may be handled by an appropriate Shifa Healthcare Solutions regional contact or relevant service provider.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies that are necessary for site functionality, security, preferences and measurement. Where required by applicable law, non-essential technologies should be used subject to the appropriate consent mechanism.

5. Service Providers and Disclosure

We may use hosting, email, website, security, analytics, communications and other service providers to operate our business. Information may be processed by those providers only as needed for the services they provide. We may also disclose information where required by law, regulation, legal process or to protect legitimate rights and security.

6. International Operations

Shifa Healthcare Solutions maintains contact channels across multiple countries. An enquiry may therefore be accessed or handled outside the country from which it was submitted. We aim to handle personal information responsibly and in accordance with applicable requirements relevant to the processing activity.

7. Data Retention and Security

We retain information for as long as reasonably necessary for the purpose for which it was collected, business recordkeeping, dispute resolution, security and applicable legal requirements. We use reasonable administrative and technical measures intended to protect information, although no internet transmission or storage method can be guaranteed to be completely secure.

8. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning access, correction, deletion, restriction, objection, withdrawal of consent or other controls over personal information. To make a privacy request, contact us using the details below. We may need to verify the request before acting on it.

9. Third-Party Websites

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and Shifa Healthcare Solutions is not responsible for the privacy practices of websites we do not control.

10. Changes to This Policy

We may update this Privacy Policy as our website, operations or legal requirements change. The current version will be posted on this page with an updated revision date.

11. Contact Us

Questions or requests concerning this Privacy Policy can be sent to hello@shifahealthcaresolutions.com.

This website policy provides general information about our privacy practices and is not legal advice.